Policies & Documents
How we work, in writing
Tree surgery and grounds work carry real risks, and we take safety, the environment, fair treatment and our customers’ data seriously. These are the company policies that govern how Branching Out operates. You can read each one online or download it as a PDF.
If you need copies for a tender, contract or insurance purposes, or have any questions, please get in touch.
Health & Safety Policy
How we plan and carry out tree surgery safely: responsibilities, risk assessments and method statements, training and competence, climbing, chainsaw and rigging operations, exclusion zones and emergency rescue.
Environmental Policy
Our commitment to protecting wildlife and habitats, managing waste responsibly, preventing pollution, using resources efficiently and continually improving our environmental performance.
Complaints Policy
What to do if something is not right, how we investigate and resolve complaints, the timescales we work to and how to escalate if you are not satisfied.
Data Protection (GDPR) Policy
How we collect, use, store, share and protect personal information about customers, employees and suppliers, and the rights you have under UK GDPR.
Equality & Diversity Policy
Our commitment to treating employees, contractors, customers and the public fairly and with respect, and to a workplace free from discrimination, bullying and harassment.
Business Plan
An overview of who we are, the services we provide, our mission and values, the customers we serve across North Wales and how we plan to grow the business responsibly.
All policies were issued in 2026 and are reviewed at least annually, or sooner if legislation or our working practices change. Website terms & conditions and privacy notice are published separately.
City & Guilds NPTC Qualified
Gareth is a City & Guilds NPTC qualified tree surgeon, trained in chainsaw use, tree climbing and aerial rescue.
Fully Insured & Safety Led
Public liability insured, with written risk assessments, method statements and a full health & safety policy behind every job.
Free Quotes, No Hidden Costs
We visit, assess the job and quote for free. The price we agree is the price you pay, and we always leave the site clean and tidy.